[WEBINAR]: How to maximise the performance of your clinical team

Webinar 2 - Support staff

In this month’s webinar with our CEO Paul Elmslie, we introduced strategies on how to manage your clinical team to deliver the best support to you and your patients.

What is the secret to a well-run practice that delights patients? Efficient clinical support staff are crucial in facilitating your work and maximising productivity in a fast-paced general practice. But how do you best utilise and optimise your team from the front desk, to the nursing team, to the practice manager?

To submit topic suggestions for the next webinar, please click here. Continue reading “[WEBINAR]: How to maximise the performance of your clinical team”

[WEBINAR] How to move your practice from bulk-billing to private billing


In this month’s webinar with our CEO Paul Elmslie, we introduced strategies on how to move from bulk-billing to private billing.

With Medicare rebates remaining low, how do you meet the increasing cost of providing medical care in your practice? Doctors are forced to take a pay-cut, see more patients, or charge more. Most GPs will be unable to afford the first two options if they wish to continue to provide safe, efficient care to their patients and avoid burnout. If you are currently bulk-billing all or a large proportion of your patients, you may need to introduce or increase out-of-pocket expenses to ensure the sustainability of your practice.

To submit topic suggestions for the next webinar, please click here.

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How To Provide A Positive Cosmetic Consultation

client consultation

Client consultations are an important first step in any cosmetic procedure – whether it be in a cosmetic clinic, doctor’s office, beauty salon or spa. The consultation sets the tone for the client’s whole experience and the level of trust they develop with you, and even influences whether they chose to put their cosmetic needs into your hands. What can you do to make that consultation a positive one? Continue reading “How To Provide A Positive Cosmetic Consultation”

Common Ways To Treat Acne Scars


Acne vulgaris is one of the most common dermatologic concerns, and a frequent complaint of patients presenting in general practice. Some patients have mild disease, while others are affected by a prolonged case that is complicated by scarring. There are many ways to treat acne scars, and options vary greatly depending on the severity of the lesions.

A recent review in Prime Journal sought to determine the most common therapies utilised today in the treatment and management of acne scarring.

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Managing Chronic Pain with Opioids


At an evening symposium recently held in Sydney, Dr Michael A. Ueberall gave a presentation about the management of chronic pain with opioids, with a focus on the chronic low back pain. Dr Ueberall is Vice President of the German Pain Association and pain specialist at the Institute for Neurological Sciences in Nürnberg, Germany.

Dr Ueberall’s talk highlighted the definitive place that opioid analgesics still hold in the treatment of chronic non-malignant pain. He advised, however, that opioid therapy should always be utilised as part of a multimodal treatment approach that encompasses other pharmacological and non-pharmacological measures.

Approximately two-thirds of patients with chronic non-malignant pain will experience improvements in pain, pain-related disability in daily life, and quality of life, if they undertake a multimodal treatment method that includes opioids.

However, around 50 to 70 percent of opioid-treated patients also experience constipation as a direct side effect. It is a frequent and distressing complication of potent opioid analgesic therapy. Opioid-induced bowel dysfunction (OIBD) may develop as a comorbidity in patients with chronic non-malignant pain, and may negate the success of treatment regarding pain, functionality, and quality of life. Conventional treatments of OIBD, such as laxatives, are often prescribed despite limited evidence of efficacy.

Dr Ueberall asserted that opioid analgesics are effective in the treatment of refractory neuropathic pain, but are often not recommended because of their adverse side-effects (such as constipation) and safety considerations. He proposed that safety can be improved if opioids are carefully titrated as part of a multimodal strategy to meet the needs of individual patients.


(2017) Prescribing opioids — balancing efficacy and tolerability when treating patients with chronic noncancer pain. Research Review (Speaker Series). Geelong, Victoria, Australia.

Interested in Clinical Procedures?

The HealthCert certificate courses and advanced workshops of clinical procedures offer hands-on training in various procedures, including general surgical techniques, joint injections, non-scalpel vasectomy and intrauterine systems.

Upcoming dates and locations:
Brisbane | Sydney

Duloxetine is an Effective Relief for Chronic Back Pain

relief for chronic back pain

Duloxetine is an effective relief for chronic back pain and the associated depressive symptoms experienced by pain sufferers, according to a recent analysis.

Patients with chronic low back pain commonly experience comorbid depression and depressive symptoms. A post hoc path analysis of clinical studies sought to assess the direct analgesic effect of duloxetine for chronic low back pain, and how it might also remedy associated depression.

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Biological Treatments Have Long-Term Effect on Psoriasis

Biological treatments show a long-term sustained effect on psoriasis, according to a study published in the British Journal of Dermatology. The study offers new information on previously unchartered psoriasis treatments.

Psoriasis is a common autoimmune disease affecting about three percent of the western population. Moderate to severe psoriasis is associated with a risk for cardiovascular and metabolic morbidity.

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Light Therapies for Acne


A paper published in the Dermatology Research Review sought to evaluate the effects of light-based therapy on acne vulgaris. Reviewing a series of trials that looked at light therapies for acne, it found that: Continue reading “Light Therapies for Acne”

Global Skin Disease Morbidity and Mortality

atopic dermatitis

The Institute of Health Metrics has recently updated its findings from the Global Burden of Disease Study 2013. The study seeks to measure the burden of skin disease worldwide, extracting data from more than 4,000 sources including systematic reviews, surveys, disease registries, hospital data, and cohort studies.

Continue reading “Global Skin Disease Morbidity and Mortality”

Growing Trend in Cosmetic Procedures for Men

cosmetic surgeon

Growing trend in cosmetic procedures for men: an increasing number of men would consider a cosmetic procedure, according to a survey by the American Academy of Facial Plastic and Reconstructive Surgery.

The world’s largest association of facial plastic surgeons surveyed 618 men about their attitudes towards personal cosmetic maintenance. Thirty-one percent said they were “extremely likely” to consider a surgical or non-surgical procedure. Forty-four percent of the participants would consider getting treatment to feel better about themselves, while 31 percent would do so to please a partner.

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